Privacy Policy

Effective May 28, 2026

Siobhan Norris ("I," "me," or "my") is committed to protecting your privacy. The nature of this work means you may share sensitive, personal, and health-adjacent information with me. I take this privilege seriously. This policy outlines how I collect, use, store, and protect your information when you visit my website or engage with my services.

Information I Collect

I may collect the following types of personal information:

  • Contact information such as your name, email address, and phone number when you submit a form, purchase, and/or schedule a service.

  • Appointment & service details including preferences, scheduling information, or health-related information you choose to share during scheduling or consultation.

  • Payment information processed securely through Stripe via Interamnia. I do not store your credit card or banking details.

  • Website usage data including traffic patterns and browsing behavior collected through cookies or analytics tools to improve your experience on this site.

Information Usage

I use your information to:

  • Communicate with you about appointments, services, and offerings

  • Deliver the services you have purchased

  • Send occasional updates, newsletters, or promotional materials (you may unsubscribe at any time)

  • Improve my website and offerings through general analytics

I do not sell, rent, or share your personal data with third parties for marketing purposes.

How I Store & Protect Your Data

I have made deliberate choices about the tools and platforms I use, with your privacy and security in mind.

  • Email: All business email is managed through Proton Mail, an end-to-end encrypted email provider. My current business email is siobhan@motherofpearl.online.

  • Booking & payments: Sessions are booked and payments are processed through Interamnia, a values-aligned independent platform. Payment processing is handled by Stripe.

  • Community & direct messaging: Package holders communicate with me through Telegram, which offers end-to-end encrypted messaging options.

  • Session recordings & shared resources: Sensitive session materials are stored in an encrypted Proton folder, accessible only to you and me.

  • Internal notes: General practice notes may be stored in Notion, which is password-protected and accessible only to me.

Any sensitive, health-related, or spiritually significant information shared during our work together is treated with the utmost confidentiality. As a full spectrum doula, I am especially mindful of how personal health and family information is stored and who has access to it.

I take reasonable and intentional precautions to prevent loss, misuse, or unauthorized access to your data. No system is without risk, and I encourage you to reach out with any questions or concerns about how your information is handled.

Third-Party Services

I work with a small number of trusted third-party providers to operate this practice. These currently include:

  • Interamnia: booking and session management

  • Stripe: payment processing

  • Proton Mail: encrypted business email

  • Proton Drive: encrypted file and recording storage

  • Telegram: direct client communication and community

  • Notion: internal practice notes

  • MailerLite: email newsletter and list management

  • Squarespace: website hosting and analytics

Each of these providers operates under their own privacy and data security practices. I only partner with services I trust and have chosen with intention. I am not responsible for the privacy practices of third-party platforms, and I encourage you to review their policies if you have specific concerns.

Your Rights

You have the right to:

  • Request access to the personal data I hold about you

  • Request corrections or deletions of your data

  • Withdraw consent to communication or data use at any time

To make a request, email siobhan@motherofpearl.online with the subject line: Privacy Request.

Cookies

This website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, though this may affect certain features of the site.

Changes to This Policy

I may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of my website or services following any update constitutes your acceptance of the revised policy.